Privacy Policy
Last updated: May 2026
Welcome to Memoreel. Your privacy matters to us, and we are committed to protecting your personal information and event content. This Privacy Policy explains how we collect, use, and protect your information when you use Memoreel.
Who We Are
Memoreel is a platform for event photo sharing, live photo walls, digital guestbooks, and event memories. Guests can upload photos through a QR code or event link without needing to download an app.
Official Domains :
- https://memoreelevents.com/
- https://app.memoreelevents.com/
Information We Collect
We may collect the following information when you use Memoreel:
- Name and email address
- Account and login information
- Photos, videos, and event uploads
- Device and browser information
- IP address
- Usage and interaction data
- Cookies and session information
We collect this information to provide and improve our services, keep events secure, and help hosts manage their events smoothly.
Photos and Media Uploads
When guests or hosts upload photos or videos to Memoreel, those files may be stored securely on our servers so they can be viewed, shared, and downloaded during or after the event.
Please avoid uploading media that contains sensitive personal information or embedded location data if you do not want that information shared.
Event hosts are responsible for managing and moderating uploaded content for their events.
Cookies
Memoreel uses cookies and similar technologies to improve your browsing experience and keep the platform working properly.
Cookies may be used to:
- Keep users logged in
- Save preferences and settings
- Improve website performance
- Analyze traffic and usage
- Help protect against spam and abuse
You can disable cookies through your browser settings, but some parts of the website may not function properly.
Contact Form Submissions
When you contact us through forms on the Memoreel website, we may collect information such as your name, email address, event details, and message content.
We use this information only to:
- Respond to inquiries and support requests
- Provide customer service
- Communicate regarding services or event setup
- Improve our support experience
Contact form submissions are transmitted securely and are not sold to third parties.
Cloudflare Turnstile
Memoreel uses Cloudflare Turnstile on certain forms and pages to help protect our platform from spam, abuse, and automated bots.
Turnstile may collect technical information such as:
- IP address
- Browser and device information
- Interaction and behavioral signals
- Referrer data
This information is processed by Cloudflare to determine whether a visitor is a legitimate user.
Cloudflare processes this data according to its own privacy practices. You can learn more by visiting Cloudflare Privacy Policy and Cloudflare Turnstile Privacy Addendum.
How We Use Your Information
We use your information to:
- Provide access to Memoreel services
- Create and manage event galleries
- Display live photo walls
- Improve website performance and user experience
- Communicate important account or event updates
- Prevent fraud, spam, and misuse
- Provide customer support
We do not sell your personal information to third parties.
Embedded Content and Third Party Services
Some pages on Memoreel may include embedded content such as videos, maps, or social media content from third party websites.
These third party services may collect data about you, use cookies, or track your interaction with their content according to their own privacy policies.
Data Sharing
We only share information when necessary to operate our services, comply with legal obligations, or protect the security of Memoreel and its users.
For example, service providers that help with hosting, analytics, storage, email delivery, or spam prevention may process limited data on our behalf.
Data Retention
We retain uploaded photos, videos, and event content based on the storage period included in the selected package. Once the retention period has ended, all uploaded content is permanently deleted from our systems according to the scheduled removal process.
Account information may be retained only as long as necessary to provide our services, maintain security, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Request correction of your information
- Request deletion of your data
- Request a copy of your stored data
- Withdraw consent where applicable
To make a request regarding your data, please contact us through our website.
Security
We take reasonable steps to protect your information using secure systems, encryption, and access controls. However, no online service can guarantee complete security.
Please use strong passwords and protect your account information.
Children’s Privacy
Memoreel is not intended for children under the age required by local privacy laws without parental consent. We do not knowingly collect personal information from children without appropriate permission.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
Continued use of Memoreel after updates means you agree to the revised policy.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us through live chat support